LIBRARY PATRON SURVEY

1.) Are you a:

Student   Faculty member 4 Staff member  Area resident    JCC student     Other 

2.) Please indicate how many years you have been at WVU-Parkersburg

1 year 2 years  3 years 4 or more years     

3.) How often do you use the library?

Never 1-4 times a week  5 or more times a week

 4.) Why do you the library? Please check all that apply

Use the Internet                                              Relax between classes  

           Use other computer programs                    Read a magazine or newspaper  

            Use reserve materials                                Use the Education lab

             Use the photocopier                                    Talk with a library staff member

               Sign out books                                        Ask the library staff to buy materials

                                                                                             the for collection

      Request materials through interlibrary loan    Other (please specify in space below)

5) Have you ever had a library instruction session?

yes no

6.) How many classes have you taken that have required you to do research

1-5     5-10     more than 10

7.) Of those classes that required research, did you use the WVU Parkersburg library?

yes no

8.) If so, what library resources did you use?  Please check all that apply

Books                                                              Articles from periodical databases

           Electronic books                                            Articles from print periodicals

          Online encyclopedia                                      Articles from microfilm collection

           Reference books                                           Internet resources

           Reserve materials                                         Other (please specify in space below)

9..) What resources did the WVUP library not have  that would have been useful to your research project?  Please use the space below

 

10.) If you did not use the WVUP library, please explain why.  Please use the space below

 

11.) Do you frequently ask a library staff member for assistance?

yes no

12.) Please rate the helpfulness of the library staff

very poor poor  average good very good

13.) Please rate the friendliness  of the library staff

very poor poor  average good very good

14.) Please rate the usefulness of the library's computer facilities

very poor poor  average good very good

15.) For what types of activities do you use the library's computers?

                  Internet access                            Using other Microsoft Office programs

                Email                                              Accessing WebCT

                Internet chat                                   Using library databases

                  Word processing                          Other (please specify in space below)

 

16.) Please rate the usefulness of the library's book collection.

very poor poor  average good very good

17.) Please rate the library's environment.

very poor poor  average good very good

18.) Please rate the library as a place to study.

very poor poor  average good very good

19.) Please rate the usefulness of the library's hours of operation.  Current hours are Monday-Thursday 8AM-9PM, Fridays 8AM-5PM, Saturdays 11AM-3PM, closed Sundays.

very poor poor  average good very good

20.) Have you ever used the library on Saturdays?

yes no

21.) Would you like to see the library open on Sundays?

yes no

22.)    In the space below, please state what you like about current library operations.

23.)    In the space below, please state what you dislike about current library operations.

24.)    In the space below, please give any other comments you care to make about the library.

Thank you for your input.

 


Created 3 September 2003